Throughout the period that I’ve had the big red car my interactions with Clownshoes Central have generally been pretty underwhelming. I never expected a great deal from them, but I learned that my expectations were much too high. Recently I’ve discovered that I was a fool to even have expectations.
I left the car with them on Thursday to be serviced. They said it would be ready at 5pm. All good. I geared myself up to leave work no later than 4.30 so that I would be there before they closed. They rang during the day to ask if 5.30 was okay. No problem. I could get a bit more stuff done at work.
I got there at 5.20, expecting to wait a bit, since I was early. I settled in the waiting room to ready car mags and watch telly. Other people came to collect their cars and left. At 6pm I rang Mark to let him know that I was going to be rather late.
At 6.10 the person who I think is the service manager - we’ll call him Cleetis Snr - stuck his head round the waiting room door and said “Are you ready to go?” in a tone that suggested I’d was sitting in their waiting room because that’s exactly where I wanted to be on a Thursday evening. Too stunned for a good retort, I muttered something about waiting for my car, scuttled off, hopped in and drove home, getting more annoyed by the minute.
On Friday morning I missed a call on my mobile which went to the voicemail from Brad at Clownshoes Central to tell me that my car was ready. I assumed that he was from the service department and ringing to let me know that the car I’d collected the night before was ready so I ignored it. Over the weekend I realised that the lease on the current big red car is nearly over and he was probably calling to tell me that the new big red car was ready for collection.
Today I tried to ring Brad back. “Hmmm, now who is Brad?” was the response from the guy who answered the phone. 2 attempts to put me through failed and he ended up giving me Brad’s direct number so he obviously worked it out.
I’m not sure whether to try Brad’s direct number and hope that whoever answers knows him, or to wait a month or so for them to work out that I haven’t picked up my new car yet and call me again. Dealing with idiots is such hard work…