Earlier this month I sold an old knitting book on Ebay. It was one from the eighties that I decided I was probably never going to knit any of the patterns from and it sold for the princely sum of $2, plus $5 postage.
I ask for payment within 7 days of an auction ending and most people pay within a couple of days. The rest dribble in over the next few days and then there is always the odd one who needs to be reminded. The buyer of this book was one of the 3rd group. After a couple of reminders from me and bleating responses from them the payment arrived on the 15th, almost 2 weeks after the auction ended. I posted the book straight away, being glad to get it over and done with.
This morning I was greeted by the following email:
Hi I have not received this still. what are you going to do about it.
Will you send me another, as I have no proof that you sent it to me.
I am rather disappointed that this has happened. Thanks
There were many things I wanted to say, but I decided to be a bit restrained, albeit with a dig included:
Hi, The book was posted on 15th February and, yes, you have only my word on that, as I have only yours that it has not arrived. I’m unable to replace the book. Please send me your bank details and I’ll happily refund your money. Regards,
All in all, I’ve been very lucky with my ebaying. This is only, I think, the second time this has happened. Bearing that in mind, I can’t help but be both annoyed and amused at the attitude from a tardy payer.
Update - This was waiting for me this afternoon:
Hi Just a quick email to say the book has just arrived. Sorry about
the upsets, but better late than never in arriving. again thanks so
much. Cheers
People really are very strange … And she’s left positive feedback for me. I shan’t be leaving any for her.